IT'S NOT JUST
WHAT WE DO IT'S HOW WE
GO ALL IN
WHAT WE DO IT'S HOW WE
GO ALL IN
We put our clients at the center of all we do to ignite desire and create an authentic luxury experience.
We are committed to a distinctive culture and set of core values. These values are reflected in our Business Principles, which emphasize placing our clients’ interests first, integrity, commitment to excellence and innovation, and teamwork.
AVA core values define our collective beliefs and guide our individual actions. They represent and honor the best aspects of our rich legacy, and encapsulate how we work together. As you explore our core values, you will see why working with us is a special experience, and what makes AVA Creative Agency different from every other branding agency you might consider.
We are designing our products from the customer’s perspective. In essence, before making any decision, we consider how that decision will impact the customer experience. How will the customer use it? Under what conditions will they use it? How can we make it easy to use, for the customer, in their world? We put customer satisfaction ahead of everything else. Every process starts and ends with customer satisfaction in mind.
Greatness comes from unlocking each other’s potential. We believe that when you care about people as human beings first and champion all that they’re capable of achieving, they’ll find the confidence to make amazing things happen.
We seek diverse perspectives, work with others, and create an environment of trust to achieve Key Results. Our whole is greater than the sum of our parts. We value team over individual; how we get things done is as important as what we achieve. Our success is driven by our ability to build relationships, break silos and connect across teams, functions and geographies.
We always act with integrity and take accountability for our actions. We speak up and listen. We bring passion and energy to work, knowing that active participation is essential to create better outcomes. We value those who speak thoughtfully, encourage and respect diversity of opinion and listen carefully with an open mind.
Even when no-one is looking. We take ownership for the quality of our individual work but also take pride in what we deliver as a team; our focus is on a successful outcome for all. When things don’t go as planned we proactively use it as an opportunity to share and learn.
Building great things means taking risks. We challenge ourself and others to think big, take risks, and innovate. We find opportunity and act on it. We have the courage and curiosity to challenge the status quo, innovate and take calculated risks. Finding new ways to move forward translates into growth for our products, our company, and ourselves.
We believe in saying no to thousands of projects so that we can really focus on the few that are truly important and meaningful to us. We participate only in markets where we can make a significant contribution.
Being the country’s first Luxury Boutique Branding Agency dedicated to women requires unrivalled vision, innovation and execution. We never settle — in everything we do, we challenge our ideas of what’s possible in order to better meet the needs of our clients. We reinvented branding by transcending its conventions, creating an uncomplicated luxury that changed women’s lives forever.
We do this by relentlessly focusing on our customers’ success, building high quality products, designing delightful customer experience and planning for long-term growth. We’re grounded by humility and driven by ambition.
Our shared dream energizes everyone to work in the same direction. We don’t settle for anything less than excellence in every aspect of the company, and we have the self-honesty to admit when we’re wrong and the courage to change. We believe greatness is achieved by those with the courage to reimagine the possible. Those who defy convention and push excellence to the limits.